24h·Porto, Greater Porto and nearby, Faro and LisbonHelp in Portuguese and English
+351 925 002 298
Urgent assistance · Porto, Faro and Lisbon
Emergency? Call Starpros!
Plumbing, electrical faults, blocked drains and water leaks. We cover Porto, Greater Porto and nearby areas, Faro and Lisbon. Message us on WhatsApp — we confirm availability right away. English-speaking help available.
- Technician visit for 29,99 €, paid before the call-out
- The repair price is given on site, it only goes ahead if you accept
- A technician at your home the same day
- If the problem isn't solved, we come back at no extra cost.
Instant reply on WhatsApp, 24 hours a day, every day.
Repair a washbasin leak
42,50 €/hour
Repair a toilet cistern
42,90 €/hour
Replace silicone joints
44,99 €/hour
Repair a kitchen sink leak
46,90 €/hour
Repair a water heater
63,90 €/hour
Unclog a kitchen sink
83,50 €/hour
Prices are per hour, with a one hour minimum. Before going past that the technician tells you and only continues with your approval, so there is never a bill larger than the one you agreed to. Materials, if any are needed, only with your approval.
Is this an emergency?
Situations that should not wait — WhatsApp us now
- Active water leak
- Blocked toilet or drain
- Electrical failure or unsafe socket
- No hot water
- Blocked or damaged access
- Household breakdown preventing normal use
Services
Emergency home services
Technicians for urgent faults in homes, shops and condominiums.
How it works
Three simple steps, no surprises
Contact us
WhatsApp us with the problem, your location and photos if you can.
We confirm availability
We explain the next steps and only proceed after you confirm.
Technician on site
We assess, present a quote and start the repair after approval.
Areas we cover
Porto, Greater Porto and nearby, Faro and Lisbon — other nearby areas subject to availability.
Porto and Greater Porto
The city of Porto and neighbouring municipalities
Send your postcode on WhatsApp and we will confirm whether we can attend.
Frequently asked questions
Straight answers before you get in touch
What does it cost and how do I pay?
The technician visit costs 29,99 €, paid before the technician sets off. That amount is not credited against the repair price, it is the call-out fee. The technician assesses the problem at your home and gives you the price before starting. Payment for the repair is made to Starpros, which issues the corresponding document.
What if the problem isn't solved?
If the problem isn't solved, we come back at no extra cost.
How do I request assistance?
WhatsApp +351 925 002 298 with a description of the problem, your location (Porto, Greater Porto, Faro or Lisbon), and photos if possible.
Which areas do you cover?
Porto, Vila Nova de Gaia, Matosinhos, Maia, Gondomar, Valongo, Faro, Loulé, Olhão, Albufeira, Lisbon, Cascais, Sintra and Almada — and other nearby areas, subject to availability.
Can I send photos or videos via WhatsApp?
Yes. Photos and short videos help us understand the problem and prepare assistance.
How is availability confirmed?
After contact, we confirm whether we can attend and explain the next steps before dispatching a technician. We do not promise fixed arrival times.
Do you serve homes, shops and condominiums?
Yes. We provide assistance in homes, shops, offices and condominiums.
How are costs and estimates communicated?
The technician visit costs 29,99 €, paid before the technician sets off. That amount is not credited against the repair price, it is the call-out fee. The technician assesses the problem at your home and gives you the price before starting. Payment for the repair is made to Starpros, which issues the corresponding document.
Do you speak English?
Yes. We assist Portuguese and international residents in Portuguese and English.
Work with us
Technicians and cleaning professionals in Porto, Faro and Lisbon.
Emergency? Call Starpros!
See the job, see the price, and book it. The price shown is the price charged.
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